Refund & Return Policy - Crea-Cut

Last updated: May 2026

30-Day Money-Back Guarantee

If you are not completely satisfied with your purchase, you have 30 days from the date of delivery to request a return and full refund.

Eligibility for Returns

• Returned within 30 days of the delivery date
• In its original packaging
• Unused or defective

If your item arrived damaged or defective, contact us at contact@crea-cut.com with a photo.

How to Start a Return

1. Email contact@crea-cut.com with your order number and reason for return
2. We reply within 24-48 business hours with return instructions
3. Ship back with a trackable method
4. Refund processed within 5-7 business days of receipt

Return Shipping

Return shipping is the customer responsibility unless the return is due to a defect or our error.

Refunds

Applied to your original payment method within 5-7 business days.

Exchanges

Defective or damaged items exchanged at no charge. Contact contact@crea-cut.com.

Non-Returnable Items

• Items returned after 30 days
• Used non-defective items
• Items returned without prior contact

Contact Us

contact@crea-cut.com - Monday to Friday, 24-48 hour response time.